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Project Manager

How WHCC Got Started
In 1978, a professional photographer in St. Paul wanted high-quality prints that he’d be proud to sell to his clients, and he wanted to deliver them fast. His solution? He started White House Custom Colour, which began as a small Twin Cities photofinishing lab that also served the needs of his local photographer friends. Today, the principles WHCC was built upon still remain our foundation. We continue to deliver top notch custom printed products with a quick turnaround. As a result, our client base has grown to include designers and photographers around the world who demand professional quality.

What is WHCC?
We are a family-run professional photographic, press, and fine art printing lab. Our goal is to make printing, producing, and reselling products seamless and enjoyable for our clients. As a production-focused company, we employ hundreds of experts who handcraft our products here in the US. Our product, design, engineering, marketing, and customer service teams are made up of photographers and designers who love print and support our production.

So, Why WHCC?
Innovation is key; as the industry changes, we want to constantly be pushing things forward. Owning and operating our production facilities allows us to streamline our process and push our machines to do new things. Our direct link to production gives us a unique advantage that other companies just don’t have; we can dream up a design and watch the physical product leave on a truck that same day.

We’re always striving to improve our practices and stay dedicated to our clients. Recognized in the industry for our high-quality printing and color reproduction, photographers and designers trust us with their work. As devices become more approachable, a whole new generation of people are able to take and edit photos more easily than ever before. We want to help them turn those into amazing products they can hold in their hands and cherish for generations.

Who Uses WHCC?
For decades, we’ve been a leader in the professional printing industry. We work with photographers and designers around the world — from aspiring photographers who are just getting started, to long-established studio pros, to consumer design brands who spend millions a year on products for resale.

About Our Team
Within a company of almost 300 people, fewer than 30 are on the product + engineering teams. We like to think of ourselves as a tiny startup within an established organization. Everything we do starts with product and design. We examine and solve problems with a user-centric point-of-view. Then we start iteratively building with our engineering teams until we have the best product. We like great hunches, but good data (especially from our own testing) that backs it up, is even better. So once we release something, we’re always looking at customer feedback, behaviors, and analytics to see how we can iterate to make things better.

Our engineering and product teams have always been focused on optimizing our internal processes to help production stay on top of more than one million orders per year, most of which ship within 48 hours. Recently we’ve expanded our focus to build tools and solutions our clients can use directly, making it easier to design and order printed products.

About the Job
You’re the glue that holds together a variety of software-focused projects. We’ve got a bunch of teams all trying to build great products, and you’re what helps them stay on the same page. That starts by working with our product and design team to gather requirements and make sure we’re building things that solve our customers’ problems. You’ll also collaborate with engineering to communicate future features and fixes, guiding the process and the feedback cycle. You’ll make sure we’re all on the same page and everyone has what they need, before they need it. Sometimes that’s just making sure all the assets got exported. Other times it’s working hands on with design and engineering to chat thru an edge case and make sure we’re all in agreement (with great notes about the solution).

About You
Friends and family might say you’re too organized. You keep lists and spreadsheets and never let a detail slip. You’ve also got a way with words that helps you explain exactly what you or someone else on the team is thinking and how to convey it to everyone who needs to know. You get excited thinking through what can happen when a bunch of people are aligned towards a goal and able to work together. You strive to be an essential part of a team that produces work you're proud of and that you can share with those around you. You really love technology. You might not be writing code on your own, but you understand the terminology and process behind software development.

You’ll spend your time…

  • Working with product, design, and engineering to coordinate the first stages of products and getting everyone on the same page by coordinating what needs to happen and when.
  • Making sure we hit deadlines and have all the pieces when we need them.
  • Ensuring tasks are fulfilled and deadlines are hit.
  • Helping manage and schedule development and design tasks on InVision, Trello and GitHub.
  • Communicating across teams (and the rest of the company) as requirements or dates change.
  • Helping test our apps and services as development goes on and confirming issues are fixed or documenting things that still need to be.
  • Staying up to date with the latest trends and best practices in our industries.
  • Staying relevant on what goals best meet the needs and expectations of our clients and their clients to generate product value.

Benefits + Perks
We value a workspace that helps us feel creative and energized. Most of us use Macs, but we’ll set you up with whatever hardware you like that helps you get the job done. We offer medical, dental, vision, 401k matching, great discounts on photo products, and competitive salaries. Our company encourages a healthy work/life balance. We’re flexible about remote work, especially when it’s balanced with an office presence; we like being able to grab a meeting room and get together when an idea strikes. We love an opportunity for continued learning; we’re big into conferences and workshops that keep us up to date and inspired.

How to Apply
A resume is a great start, but we’d love a letter about why you want to work here. Send over some examples of your past work; links to websites or apps you worked on, trello boards, documents that outline a project, screenshots of issues completed, whatever you think represents what you do — we want to see it. If you have an online presence that captures your personality and passions, memes and all, we’d love to see that too.

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